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Frequently Asked Questions

Looking for clarity on our flower services? 

Check out our FAQ section for everything you need to know about ordering flowers

What kind of flowers do you offer?

We offer a diverse range of flowers, including roses, lilies, tulips, daisies, orchids, sunflowers, and more. Our selection varies based on seasonal availability and customer preferences.

Are the flowers locally sourced?

Yes, we take great pride in supporting local Australian growers and suppliers. All our flowers are sourced from trusted local farms and growers who adhere to strict quality standards. By choosing locally sourced flowers, we not only ensure the freshest blooms but also support our local communities and reduce our carbon footprint.

What occasions are your flowers suitable for?

Our flowers are suitable for a wide range of occasions, including birthdays, anniversaries, weddings, graduations, celebrations, condolences, and more. Whether you’re expressing love, sympathy, gratitude, or congratulations, our beautiful blooms are perfect for any event or sentiment.

How do I track my order?

Once your order has been processed and dispatched for delivery, you will receive a confirmation email containing tracking information. You can use this tracking number to monitor the status of your delivery online or contact our customer support team for assistance.

What if I'm not satisfied with my order?

Your satisfaction is our priority, and we strive to provide the highest quality products and service. If for any reason you’re not completely satisfied with your order, please contact us immediately. We will work with you to address any concerns and ensure that you’re delighted with your Wholesale Flowers Online experience.

How do I pause or cancel my subscription?

Pausing or cancelling your subscription is quick and easy. Simply log in to your account on our website and navigate to the subscription management section. From there, you’ll have the option to pause your subscription for a specified period or cancel it altogether. There are no hidden fees or penalties for pausing or cancelling your subscription, and you can reactivate it at any time with just a few clicks.

How often will my flowers be delivered?

You can choose between weekly, fortnightly or monthly deliveries based on your preference.

What happens if I'm not home when my flowers are delivered?

No worries! We offer contactless delivery. Just let us know a safe place to leave your flowers, and we’ll take care of the rest.